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Organization

Set the policy once. Stop deciding it case by case.

Timezone, and the rules that decide when a no-show or a late cancellation costs a credit.

Timezone

Availability and booking series resolve against this, not UTC.

Europe/London

No-shows burn a credit

Off by default.

Late cancellations burn a credit

Applies only inside the window below.

Late-cancellation window

Hours before a booking counts as a late cancellation.

24 hours
Save changesLast updated 2 hours ago

Timezone

Every booking, resolved in your real time

Availability rules and booking series resolve against your organization's timezone, not UTC. So what you see on the calendar is what actually happens.

Ava Torres

Studio A

Wed 10:00Scheduled

Noah Kim

Studio B

Fri 17:00Scheduled

Credit policy

No-shows and late cancellations, decided in advance

Turn on whether a no-show or a late cancellation burns a credit, and set the cancellation window. Once, for the whole organization.

Paid from

10-Session Pack

Credit

One redeemed

Logged

08:52

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